TERMS & CONDITIONS
Refunds All sessions are non-refundable and must be used within one year from the purchase date.
If you find yourself unable to use the sessions you are welcome to transfer your sessions to a loved one who would benefit from them.
Rescheduling Sessions If you need to re-schedule a session, please provide written notice via email 24 hours prior to your session.
Late Sessions All sessions start and end on time. If you do show up a few minutes late that time will be deducted from your session.
Missed Sessions Aside from emergencies, if you do not show up to a scheduled session you will be charged the full rate.
Feedback I believe that students learn from teachers just as much as teachers learn from their students. Please feel free to forward any feedback you may have about your sessions directly via email at bigbravelove@gmail.com
It is My/Shayla's honour to guide you. Know that I strive my very best to create a safe, brave space for you to explore. That said as like with anything, injuries do happen. The practitioner (you) assumes all responsibility for physical injury as a result of engaging in sessions/classes with Shayla regardless of whether these sessions/classes are held online or in person.